6. How to leave a
feedback/review?
When you receive
your order and the status of your order turns Completed, you can sign in, go to My Account>All Orders>Write
a review. Moreover, you have a chance to get a $3 cash coupon as a reward when
you gives an item review that is more than 10 words. If you make a review with
pictures, you have a chance to get a $10 cash coupon. You are likely to receive
a $20 cash coupon if you upload a video review which lasts for about 3 minutes
to youtube and it gets over 300 views. When the video gets over 1000 views, you
will get another $20 coupon as a reward.
7. What do I do if
I am not satisfied with my package?
If you are not
satisfied with your order (without customization), you can return your package
to elmontyouthsoccer.com in 365 days from the day you receive your package in
order to get a full refund. Please email us and tell us your order number and
the reason of the return. If your item is customized, you cannot return it to
us. Please understand it.
8. How do I know if
my payment is received or not?
We will send you a
confirmation mail once your payment is received, or you can also check your
order in My Account>All Orders.
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